Privacy Policy

LAST EDIT: 1/1/2024

By using www.goodsurv.com or creating a member account, you consent to the data practices prescribed in this Privacy Policy. The Company’s Privacy Policy governs the privacy guidelines for the www.goodsurv.com. Please note that this policy applies only to the www.goodsurv.com sites, and not to the sites of other companies or organizations to which we provide links.

  GENERAL

“Personal Information” means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, an email address, phone number, or other contact information, whether at work or at home. In a few areas on our website, in providing services and through online customer support tools, we may ask you to provide Personal Information that will enable us to enhance your use of the website or for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features of the website, or to complete transactions. It is always your choice whether or not to provide that Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the website. For example, when you use the referral features of the website (the “Referral Program”), we may ask you to provide information such as your email address and your user and/or password information at another website or service. This will allow us to access your online address book, which includes your friends’ email addresses, so that we can send email invitations to them on your behalf. You will be able to choose who we send invitations to and we never store the login information you provide. When your friends receive an invitation you initiated, they will be given the opportunity to become Members, and make referrals to their friends also. If the people you invited to the service do not respond to the initial invitation request, we will attempt to send them additional invitations sometime in the future. We do this because sometimes the initial attempts are not delivered to their inbox and so they never actually saw the initial invitations. We may use the data we collect in connection with these communications for the operation and ongoing maintenance of the Referral Program and the services we offer through the website. We may also automatically receive and record information on our server logs from your browser, which could include your IP address, cookie information, browser information, and the page you request. Except as described in this policy, the Personal Information you provide will be kept confidential and used to support your customer relationship with the Company. Among other things, we want to help you quickly find information on our website and alert you to product upgrades, special offers, updated information and other new products and services from the Company. The Company may enhance or merge your information with data from third parties for purposes of marketing products or services to you. Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. These mailings may be sent electronically or in physical form. Only the Company (or agents or contractors working on behalf of the Company and under confidentiality agreements, or other Members) will send you these mailings. You can opt-out of receiving further marketing from the Company by following the instructions in the Opt-out paragraph in this Privacy Policy, below.

  UPDATING YOUR PERSONAL INFORMATION

To update any of your personal information or to change any of your marketing preferences, you may update your personal information through the website by logging in and accessing the “My Profile” area.

  SUPPORT AND CONTACT

If you contact Goodsurv, we may keep a record of that correspondence and we may collect your email address for archival purposes but will not use, transfer or sell your email address. Third-party information gathering The Goodsurv website contains links to other sites on the Web. Please be aware that Goodsurv is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies solely to information collected by Goodsurv.

  COOKIES

www.goodsurv.com may set and access cookies on your computer. A cookie is a small data file that a Web site may send to your browser and which may then be stored on your system. We use both session cookies and persistent cookies. For the session cookie, once you close the browser, the cookie terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use cookie and web beacon technology to track which pages on the www.goodsurv.com Site our visitors view and which Web browsers our visitors use. Cookies help us track your responses to our market research surveys, to record statistics behind special offers, however, we will never share such personally identifiable information with third parties except as set forth below under “Sharing.”

  MARKET RESEARCH

We may also share your personal information and/or social-demographic information, including, without limitation, a unique identification number (“UID”), postal code, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, and non-personally identifiable information on household members, with third party sample/market research companies (individually each a “Third Party MR Company” and collectively the “Third Party MR Companies”) for the purpose of identifying survey opportunities that you may be eligible for through the Third Party MR Companies. If you are eligible for a survey opportunity, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the survey. We will not share your name, email address, or phone number with the Third Party MR Companies. In connection with the sharing of your information with a Third Party MR Company, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States. If you have any questions about this data sharing please contact [contactus at goodsurv.com] using the details below or alternatively you can opt-out of the Goodsurv Survey Panel here. Your participation in such survey opportunities does not entitle you to any benefits offered by, or membership with, the Third Party MR Companies.

  SHARING

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, where we have a good-faith belief that such action is necessary to comply with a judicial proceeding or administrative legal, a criminal investigation, a court order, or legal process served on our Web site. We may also share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of goodsurv.com, or as otherwise required by law.

  BUSINESS TRANSITIONS

In the event goodsurv.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred, unless such a transfer will violate state or federal law.

  OPT-OUT

You may unsubscribe from offers and other communications from the Company by clicking "Opt Out" on any page of Goodsurv or by emailing us atGoodsurv Contact Email. We will process your request for removal within 10 business days, although we attempt to process it within 24 hours.

  CHANGES TO THIS PRIVACY POLICY

Goodsurv may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.

  PERSONAL INFORMATION WE COLLECT

When you visit or use the Goodsurv site and Features or our Services, you may be required to share information that identifies you personally. “Personal Information” refers to any information that can reasonably be used to identify, contact or locate you. Examples of Personal Information may include, without limitation, your name, your location, your credit card number, your email address, your mailing address, and your phone number.

Generally, we collect Personal Information when you provide it to us by visiting the Goodsurv site and Features or using our Services. This may include registering for any account with us, filling out surveys, joining a mailing list, or otherwise volunteering or providing information about yourself. We may use your Personal Information and other information we collect about you in order to provide you with our Services, to improve the Goodsurv site and Features, to provide advertising, content, surveys, offers, promotions, and rewards, and for other marketing, administrative and general business purposes as described in this Privacy Policy.

If you don’t provide us with your Personal Information, we will generally be unable to provide you with our Services and you will be unable to use the Goodsurv site and services.

  DELETION OF YOUR PERSONAL INFORMATION

You may request that we delete the Personal Information that we collected about you. By asking us to delete your Personal Information we will have to close your account and you will no longer be able to use the Goodsurv site and Features or our Services. Please note that your Goodsurv account cannot be reinstated once it has been deleted.

If you want to delete your Goodsurv account, please submit your requests by: (1) Send an email to support@goodsurv.com (2) Tapping the "Delete your account" button in the Mobile App Settings screen and completing the process. We will process your request for removal within 10 business days, although we attempt to process it within 24 hours.

  APP

When you download and use the Goodsurv mobile Android app, we automatically collect system and performance information about your device, including but not limited to, the device's Model, Advertising ID, Android version, Operating System, and App version. We use this information for validation purposes and fraud detection and/or prevention, including, without limitation, identifying duplicate or fraudulent users.

  COOKIES AND ADVERTISING TECHNOLOGIES

In addition to the ad networks, we may set (or allow third parties to set) and access cookies and other similar technologies, such as web beacons and embedded scripts, on your computer. A cookie is a small data file that a website may send to your browser and which may then be stored on your system.

Web beacons and embedded script are invisible images or other programming code, which may be used on the Goodsurv site and Features for a variety of analytical purposes and to help us provide a better and more customized user experience, including, without limitation, providing personalized features and preferences to you within the Goodsurv site and Features; in doing so, we may link the information we collect from cookies and other similar technologies with your Personal Information and may track your browsing activity on our merchant partners’ website in order to provide you with advertising, content, surveys, offers, promotions and rewards, and for other marketing, administrative and general business purposes.

Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. To opt-out of certain cookies and for more information, please visit http://optout.networkadvertising.org and/or http://www.networkadvertising.org/managing/opt_out.asp. Not accepting or opting out of our cookies may make certain features of the Goodsurv Site and Features and our Services unavailable to you.

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